We will provide customers with a Return Material Authorization (RMA) form once a return request is processed. The product(s) must be returned within 30 days, and All returns must be accompanied by a Return Material Authorization (RMA) form. Please refer to the Warranty and Terms and Conditions for detailed information.

If Customers are not completely satisfied with the products and would like to return a non-assembled-to-order item, unused, in original packaging, may return the product within 14 days of receiving the original shipment. Return shipping charges are the responsibility of the customer.

Credit will be issued based on the original invoice price, or price in effect at time of return, whichever is lower, less minimum restocking charge of 25%. All non-stocking, special, custom made, or modified versions of normal stocking items are not returnable.

If customers receive an incorrect shipment, please contact us within 24 hours of receiving the order. 

Customers must notify us in writing within fourteen (14) days of the discovery of a defect, we will provide Return Material Authorization (RMA) form. All returns must be accompanied by a Return Material Authorization (RMA) form provided.

This limited warranty excludes field labor and service charges related to the repair or replacement of the Product.

For damaged packages arriving via UPS, FedEx, USPS, or DHL, please contact us within 24 hours of receiving the packages. It takes 3-7 business days to file a claim on your behalf and work quickly to resolve the matter. For large, damaged products arriving via pallet or private trucking, detailed inspection of the delivery is the responsibility of the customer.